* How Personal Information about Customers are used?
* What Personal Information about Customers does Foodlocker Gather?
* What about Cookies?
* What is the accuracy of the Personal data provided to Foodlocker?
* How Secure is Information about Me?
* Examples of Information Collected
* What are your rights?
1. How Personal Information about Customers are used?
User data may be shared with Foodlocker providers to improve order processing and customer service. It may also be used both for marketing research purposes and customer relationship management.
What is done with your personal information?
User data collected help us to personalize our website according to each user’s wishes and preferences. Offering you the most spontaneous and friendly surfing experience is our priority. Data collected are for statistical purposes only and help us to:
Deliver products and services
Process payments and communicate with you about your orders, products, services and promotional offers
Keep and update our database and your accounts with us
Propose a unique and targeted navigation experience
Prevent and detect fraud and abuse on our website
2. What about Cookies?
Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features to make your navigation experience unique and targeted.
3. What is the accuracy of the Personal Data provided to Foodlocker?
You declare and guarantee that you are the owner or have the necessary rights on the content that you transmit to us; that at the date of its transmission (i) the content is exact and true, (ii) the use of the content does not contravene any of our policies and will not be damaging to any third party (i.e. that the content is not defamatory).
4. How Secure is Information about Me?
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer. We work to protect the security of your information during transmission by using Secure Socket Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
5. Examples of Information Collected:
Information you give us: You provide such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through Foodlocker; provide information in your account (and you might have more than one if you have used more than one e-mail address when shopping with us) or your Profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile ; and financial information.
Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device's settings menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or your device manufacturer.
Information from other sources:Examples of information we could receive from other sources include updated delivery and address information from our carriers or other third party partners, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information; search term and search result information from some searches conducted through the Web search features.
6. What are your rights?
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.
7. Permanently delete account.
Users can permanently delete their Foodlocker Account (including all Foodlocker Ambassador and Foodlocker Prime Ambassador Program) at any time. If you wish to cancel your account or request that we no longer use your information to provide you services, you may delete your account by sending a request to delete your account to "[email protected]"
We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion. In addition, we do not delete from our servers files that you have in common with other users